Test -srilanka

Test srilanka gfdglkfng dfsnodngfd glgnfdlkngfkjdg kgnfdlg nfdg lkmnglkfdmgfdgfdg read more...

Chasing loyalty

The restaurant industry has spent years optimizing for acquisition. But many ignore what happens after that first visit. Whilst most restaurant operators centre their marketing attention on driving new customers’ footfall, they neglect turning them into loyal repeat visitors once read more...

Leadership is not for everyone

It requires a very specific type of person who sees the best in others, and acts on it…consistently. That takes tremendous amounts of energy, perseverance, forgiveness, faith, and (gasp) stubbornness.   Wait. What? Stubbornness? Yes, stubbornness.   As a leader of a high-performing team, read more...

How to build a hotel budget like a leader

From imposter to leader: Mastering the hotel budget   I remember my first budget review meeting like it was yesterday. I was young, invited into the room where the corporate team picked apart the hotel's annual budget, and I was certain that read more...

Begging For Reviews...Why?

Asking for a review is not inherently unethical, but the method determines its propriety.   In the hospitality industry, guest reviews are more than just feedback—they are a powerful tool for improving service quality, building reputation, and boosting online visibility. But pressuring read more...

June 2026 tourist arrivals to Sri Lanka total 124,551

Sri Lanka recorded 124,551 tourist arrivals in June 2026, marking a 9.90% decline compared to the 138,241 visitors recorded in the same-month of the previous year.   India continued to be the top source with 43,423 visitors, making up 35 percent of read more...

Fire safety begins where awareness lives

Emergencies are unpredictable. Fires, floods, medical events, violence — they don’t give warnings. But your response can still be predictable: fast, effective, life-saving. That only happens if you drill and stop treating emergency preparedness as a box to tick and read more...

July 2026 brings 196,845 international visitors to Sri Lanka

Sri Lanka recorded 196,845 tourist arrivals in July 2026, marking a slight 1.7% year-on-year contraction compared to the 200,244 arrivals during the same month last year.   According to official data released by the Sri Lanka Tourism Development Authority (SLTDA), this minor read more...

What's the difference between Espresso and Coffee?

You’ll need more than your coffee maker for this Italian classic.   My favorite seasonal Starbucks order—a sugar cookie latte—starts with a double shot of espresso, as do many other specialty drinks like lattes and mochas. But other than the machine used read more...